In our workshops, you will learn to:
- Get your ideas on the page quickly
- Say what you mean
- Write balanced, objective messages even under stress
- Choose simple language and be concise
- Control your tone–state your message postively
- Use voice to be active or tactful, depending on the situation
- Focus on yoiur reader and your reader’s needs
- Convey bad news appropriately
- Enhance your cultural sensitivity by tuning in to generational, cultural, and personal differences
- Apply writing tools as time management tools
- Use written communications to build trust and respect
The Business Writing Workshop
Enhance your business relationships and your corporate image. This intense 1.5 day workshop leads to reader-friendly, client-focused writing. Produce higher quality communications in less time while focusing on your reader’s needs.
- Learn techniques to make writing tasks easier to start and finish.
- Use business communications to build strong client relationships.
- Manage expectations effectively and adapt to diverse audiences.
- Set the right tone by focusing on your client and staying focused on the positive.
- Incorporate persuasive techniques through visual persuasion and structure.
Writing Effective E-Mail
How much time do you spend on e-mail daily? This intense one-day program improves skills, confidence, and writing quality.
- Develop expertise in composing, editing, and responding to e-mail messages.
- Explore a strategy to avoid conflict in e-communications, or deal with it effectively should it happen.
- Save time, energy, and frustration by becoming more efficient with e-communication (as well as other types of writing).