Written communications create an image-ensure that your image is professional and credible.

Business professionals can lose credibility without even knowing it. When messages are riddled with common grammar and punctuation errors, readers may misjudge the writer. This intense 12-hour program covers the mechanics and style of good writing. As a result, participants approach writing tasks with more knowledge and confidence, achieving better quality.

	Learn techniques to make writing tasks easier to start and finish.
	Apply principles of grammar and punctuation, ensuring documents are professional.
	Proofread and edit more efficiently.
	Integrate aspects of style to make writing simple, clear, and concise.
	Express accuracy and confidence in writing and speaking.
	Examine the role of e-mail in business communication.

	Process: Tools to address writer's block, critic's block and editor's block
	Punctuation: Commas and semicolons as well as dashes, ellipses, and colons
	Grammar: Sentence structure, irregular verbs, pronouns
	Style: Active voice; being concise; formatting letters and e-mail
	Speaking: Correcting colloquial expressions (between you and I; I feel badly)
	Word Usage: Similar words (loan/lend, principle/principal, its/it's, affect/effect)
	E-Mail: Guidelines to use e-mail more effectively
	Other: Number rules, capitalization, abbreviations, and apostrophes (if time permits)

The Writer's Tool Kit meets on site for 1 ½ days. Course materials include a hard-cover writing handbook as well as materials tailored to the group. Participants take a pretest and posttest to measure their progress.

ADDITIONAL PROGRAMS